AIIWAIT for merchants

Every delay is a sale for your store.

Turn passengers’ waiting time into traffic and sales for your store. No vouchers, no spreadsheets, no paperwork.

Compensation redeemedCappuccino + croissant$27.000IW 204 · Passenger Camila R.2 min agoPaid

Sales from compensation $3.8Mtoday+18% vs. yesterday

Payouts15–45 days 100% in a single payment

Scan and get paid in seconds From any phone

Multi-storeGate A8Gate B3Concourse CAll your stores in one panel

No hardwareUse the phone you already have

Every airlinewith a single agreement

Compensation redeemedCappuccino + croissant$27.000IW 204 · Passenger Camila R.2 min agoPaid

Sales from compensation $3.8Mtoday+18% vs. yesterday

Payouts15–45 days 100% in a single payment

Scan and get paid in seconds From any phone

Multi-storeGate A8Gate B3Concourse CAll your stores in one panel

No hardwareUse the phone you already have

Every airlinewith a single agreement

Partner merchants

Join an exclusive network that improves the airport experience.

The airport’s restaurants, cafés, duty free, shops, VIP lounges and partner hotels already receive passengers with compensation. Add your store and show up right where travelers decide where to spend.

Restaurants
Cafés
Duty free
Shops & retail
VIP lounges
Hotels

points of sale: +0; points of sale
partner brands: 0; partner brands
airports: 0; airports

Your store here

Benefits for your store

More redemption, more airlines, more revenue.

You don't change anything in your operation: IWAIT runs the whole flow and you just receive passengers with compensation ready to spend.

62%

Compensation redemption

Paper voucher vs. digital compensation

+63%

62% with digital compensation38% with paper vouchers

One agreement, many airlines

Connect once and receive passengers from every airline in the network.

3 s to validate

Total agility

Scan and get paid in seconds, with no paper, queues or calls to the airline.

Real-time visibility

Every redemption and your reconciliation, in one dashboard.

0% IWAIT

You invoice only IWAIT

You collect 100% in one consolidated payment, without dealing with each airline.

How it works

From a delayed flight to your point of sale.

The whole flow is automatic and orchestrated by IWAIT: the airline triggers the compensation and the passenger ends up spending it at your store.

How it works

From a delayed flight to your point of sale.

The whole flow is automatic and orchestrated by IWAIT: the airline triggers the compensation and the passenger ends up spending it at your store.

9:41

IW 204 · BOG → MAD

+3 h delay

Event sent to IWAIT

Your store in the terminal

More visibility, right when passengers decide.

IWAIT brings passengers to your store from the moment they get their compensation, and gives you the data to sell more.

Visible from the first messageWhatsAppTerminal café · 2 min away · spend your balance here.

Hover over the dots

Reconciliation

Your reconciliation, in one dashboard.

You invoice IWAIT, not the airlineMany airlines in one placeTraceability of every redemptionFraud prevention

Reconciliation · Today

Platform Café · T1

…CA

Redemptions today

+22% vs. yesterday

Today's amount

$0.0M

+18% vs. yesterday

To be settled

$0.0M

in 1 payment

Average ticket

$27,000

+35% with compensation

Redemptions per hour

Today · 78% of issued compensation already redeemed

Latest redemptions

Real time

Cappuccino + croissantIW 204$9,500Settled
Sandwich and juiceIW 118$14,000Settled
Travel snacksIW 204$7,000Pending
Coffee + waterIW 330$6,000Settled

Commercial model

For your store, it costs nothing.

Be part of a merchant network with no commission: you only receive sales and the full payment for every redemption.

No joining fee*Join the network with no upfront payments or monthly fees.
0% commissionYou receive 100% of the value of every redeemed compensation.
No hardware or setupUse your own device. Zero maintenance, zero lock-in.

* Joining depends on each airport’s terms.

Terminal café

Your cost with IWAIT

Joining fee$0*
Monthly fee$0
Commission per redemption0%
Hardware & setup$0

Total due$0

No cost for your store

How to join

Add your store to the network.

1Register your storeLeave us your basic store details in this form.
2Sign the agreementA simple agreement with no lock-in. We define how you get paid.
3Start redeemingYou receive passengers with compensation from the very first event.