Terms and conditions

Terms and conditions of use

Last updated: October 3, 2026

These terms govern the use of iwait.io, operated by AirWait Holdings LLC, owner of the IWAIT brand. By browsing it you accept them. IWAIT's services for airports, airlines and merchants are also governed by each client's contract.

01About this site

iwait.io is an informational site about IWAIT's products: AI agents for airports, digital compensation for airlines and solutions for partner merchants.

02Permitted use

You agree to use the site lawfully. You may not:

  • Use it for fraudulent or unlawful purposes.
  • Try to access IWAIT or third-party systems or data without authorization.
  • Introduce malicious software or interfere with the site.
  • Extract content in bulk or automatically without authorization.

03Intellectual property

The IWAIT brand, its logo, the Wai character, texts, designs and site software belong to IWAIT or its licensors. Airport, merchant and technology platform brands shown on the site belong to their owners and are displayed for reference only.

04Site information

Content is informational. Dashboards, conversations, flights and amounts shown are illustrative. Result figures and calculator estimates are indicative and are not an offer or a guarantee of results.

05Forms and communications

Data you send through forms is handled under our Privacy policy. By sending it you confirm it is accurate and that you are authorized to share it.

06Third-party links

The site may link to third-party services such as WhatsApp or scheduling calendars. IWAIT is not responsible for their content or policies.

07Limitation of liability

IWAIT strives to keep the site available and up to date but does not guarantee uninterrupted or error-free operation. To the extent permitted by law, IWAIT is not liable for damages arising from the use of the site or its information.

08Changes

We may update these terms at any time. The version in force is the one published on this page.

09Governing law

These terms are governed by the laws of the Republic of Colombia. Any dispute will be submitted to the competent courts of Medellín.

10Contact

For any question about these terms, write to contacto@iwait.io.